What Simple customers need to know
When your Simple Account servicing automatically transitions to BBVA USA, you won’t lose access to your money. You can continue to use your Simple Account until the transition on May 8.
After the transition, your bank account and routing numbers will stay the same (that goes for individual checking accounts, Shared Accounts, and Protected Goals Accounts), and you’ll keep the same debit card for your checking accounts.
However, after the transition you will no longer have access to your Simple Account or the Simple app, including Simple’s built-in budgeting features.
Some features of your BBVA Account will be different—check out this comparison for info. You’ll also have new terms and conditions, which you can read here. About two weeks before the transition, we’ll email you with instructions for logging into your BBVA account through BBVA Online Banking and by using the BBVA Mobile Banking app.