Simple was started out of frustration with banks. We set out to be different. But what we aren't isn't as important as what we are: positive, passionate people who are serious about creating an experience for our customers that's unlike any personal finance product you've ever used. We hope it shows in the philosophy behind Simple.
A lot of banks have friendly faces, nice couches, and free pens. But at the end of the day, they still make money when you make mistakes, like overdrafting or going below some arbitrary minimum balance. When a company profits from your failure, they can't have your best interests at heart. Simple does not profit from fees. We make money when our customers use our product. That's it. So instead of an account designed to profit from your missteps, Simple is designed so that you'll love using it to save and spend.
Every employee at Simple works here because we love our customers, and we want to build products and services that delight. In fact, we're all customers ourselves. Simple is headquartered in Portland, Oregon, where our engineers work side-by-side with our Customer Relations, Business, Security, and Management teams. Having everybody under the same roof makes us better, and it makes our product better. We share coffee, lunch, successes, failures, new music, and animated .gifs. If this sounds like the type of team you want creating your banking experience, sign up.
Customer Relations Helps the CR team refine their customer contact style. ^LV on Twitter.
Currently working on Refining the process for peer review of our customer contact. "I spend a lot of time caring about how we communicate with people, and coaching people as to how they can be even better."
Favorite Goal "My Goal for holiday gifts. I set one up early last year, and when it came time to buy gifts I could afford to be generous. It was the first time I haven't felt stressed about buying gifts for my family. I got to really take joy in giving."
Why I work here "I'm surrounded by smart, kind, curious people who challenge me to be a better version of myself. It's hard, and it's satisfying."
Director of UX Among many things, makes our web app the best it can be.
Currently working on Rebuilding the web app's machinery to improve security and efficiency. "Also, trying to make everything way faster while I'm at it."
Favorite Goal "Alma Midwifery, so my wife and son-to-be can have the best birth possible. It's like a bed and breakfast where you can also deliver babies."
Why I work here "At first I didn't know I needed a new banking experience–I mostly just wanted to work on a project from the ground up. Now, after using it for a year and a half, I see how much using Simple has made our finances better, and it makes me want to get it into the hands of as many people as possible. Also, who wouldn't want to work with 70 of their friends?"
Mobile Engineer Helps build our Android app.
Currently working on Improving the Simple experience on Android and achieving parity with the iPhone app.
Favorite Goal "Flight training, so I can eventually get my pilot's license. It's something I've been wanting to do for a while, but I've always been put off by the cost of instruction. That and my vacation Goal. I need to take more of those!"
Why I work here "Simple is a product I use literally every day. Working here gives me the opportunity to work on features that I'm excited about and I'll use in my daily life. That and everyone I work with is amazing. I'm always learning new things from my awesome co-workers."