by John Kim

Security For Your Swipes

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Have you ever left your card at a bar? Or think you lost your card, only to find it ten minutes after you cancelled it? Or worse, discovered fraud long after funds were taken from your account?

It’s your card, and you should have the same awareness and ability to protect your card that your bank has. With yesterday’s update to our iPhone app, customers using Simple for iPhone have that power.

We believe increased transparency brings increased security. We’re now making it even easier for you to stay on top of your financial activity: within a few moments of making a purchase, you’ll receive a push notification with the amount of your purchase and the name of the merchant.

If you’re using Simple for iPhone, you may have already noticed these helpful little messages.


Along with improved transaction awareness, Simple for iPhone now allows you to temporarily suspend use of your card. Just go to the “Account” tab and select “Lost or Stolen Card.” From there, tap “Block Card.”


This great feature is available in the web app for all customers. Go to the “Card Management” screen under “Account Settings” and click “Block Card.”


After blocking your card, any additional card transactions will be declined. If you find that there’s no reason to be concerned about your card’s security, tap “Open Card,” and you’re free to use your card again.

This update represents a big step forward in our mission to bring awareness and security to your financial life. With transaction notifications on your iPhone, you’ll be the first to know if there’s unexpected activity on your card, and with card blocking, you’ll be able to do something about it. As someone who has forgotten his card in a bar or two, I’m ready to replace an anxious night of worry with a few taps on my phone and a peaceful night’s sleep.

For more info about features–in addition to blocking and unblocking a card–that are an important part of online banking security, check out this article.

Disclaimer: Hey! Welcome to our disclaimer. Here’s what you need to know to safely consume this blog post: Any outbound links in this post will take you away from, to external sites in the wilds of the internet; neither Simple or our partner bank, BBVA USA, endorse any linked-to websites; and we didn’t pay/barter with/bribe anyone to appear in this post. And as much as we wish we could control the cost of things, any prices in this article are just estimates. Actual prices are up to retailers, manufacturers, and other people who’ve been granted magical powers over digits and dollar signs.

Important! This account is for your personal use only

An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.

Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).

Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.

Actions we may take if fraud is suspected

We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.

We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:

We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

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