My phone number changed. Now what?Photo Check Deposit
Making deposits with your phone.Paper Checks
A quick run-down on ordering and using paper checks with your Simple account.Opening a Shared Account
Everything you need to know about opening a Shared account.Protected Goals
FAQs about our high-yield checking account.Safe-to-Spend
What does Safe-to-Spend mean?
Setting up your new account.
What are Expenses, and how can I use them?
We're not going to tell you what they should be, but we'll tell you all about making them.
Depositing checks from the couch? Yes please.
Moving your money with Simple.
Get it, activate it, replace it, protect it.
Keeping your account tuned up and running smoothly.
What happens when you swipe your card or ask a merchant to auto-debit your account?
For everything you do, together.
How to use and optimize the Simple app.
An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.
Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).
Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.
We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.
We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:
We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.