All Articles
Just want to see all the articles at once? Have at it!
Just want to see all the articles at once? Have at it!
Learn about the plethora of options for funding your new account.
Here’s how to sign in and out of your Simple account.
Simple is compatible with Siri.
Let's chat!
How to find and use them.
Getting cash in and out of your Simple account.
What does Safe-to-Spend mean?
A quick run-down on ordering and using paper checks with your Simple account.
When will my new Simple Visa® Debit card show up?
Accessing your account.
Are there any limits on purchases?
Are the funds in my account insured?
Checking or Savings?
Questions about your stimulus payment or tax refund? We've got answers!
Here's how to reach us.
Getting that data on paper.
Can my account become overdrawn? If so, what happens?
Finding and using your account and routing numbers.
Keyboard shortcuts you can use with your Simple account on the web.
Does my Simple account earn interest?
Spending from your Goals.
FAQs about our high-yield checking account.
Use Goals to save slowly over time.
How do I make a Goal?
I made a goal. How do I edit it, or delete it when I'm done with it?
Jump start your savings with your tax refund.
Save without even noticing.
What are Goals, and how can I use them?
All Simple accounts earn interest.
How do I deposit a check by mail?
All the details on how a check or money order deposit should be written and endorsed.
We can process most checks, but there are a few rarer types of deposits that we're not able to accept. Here are all the details.
When will my check or money order funds be available?
Funding your account on autopilot.
All the information you need to receive a wire with Simple.
Making deposits with your phone.
Transferring money in and out of Simple.
Need to delete a linked account?
How (and when) you can cancel an External Accounts transfer.
Using another payment service with your Simple account.
Instantly transfer money to friends and family who use Simple.
How to move your money out of Simple.
Connect with family and friends who use Simple so you can send them Instant transfers.
Upcoming transfers.
Link another bank account to Simple, so you can transfer money back and forth.
How do I reset my PIN?
How do I activate my card?
What can happen when a merchant I visit experiences a data breach?
How and where can I use my card?
How do I block my Simple card if it's lost or stolen?
How do I get a new card if my old one gets lost or worn out?
My phone number changed. Now what?
We can help you quickly and easily close your account (individual, Shared, or both).
Things you can do yourself!
How to reset your password.
Working together for your security.
Using your account on travels near and far.
How do I update my address, email, or other details?
Using Samsung Pay with Simple.
Are there any fees or limits on international transactions?
What does it mean when a transaction is marked as pending?
Here's what to do if you see an error on your account.
Searching through your transactions.
Using Google Pay with Simple.
How is fraudulent activity covered with Simple?
Self-analysis through your spending is a lot more fun than it sounds.
Changing the merchant name or category, plus adding memos or hashtags.
Using Apple Pay with Simple.
Here's what to expect if you pay bills via auto-debit.
How to get really large sums out of your Simple account.
Everything you need to know about opening a Shared account.
How to view your Shared account within the app, plus how to set it as the default.
Who “owns” a Shared account?
How to fund your Shared account, plus a quick run-down of Simple features you can use with Shared.
An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.
Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).
Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.
We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.
We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:
We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.