Resetting Your Password

Resetting Your Password


Resetting your password or retrieving your username

You can reset your password or retrieve your username by clicking the respective links on the log in page. If you need to change your username, give us a call at 888-248-0632.

description

You will need to enter a two-factor authentication (2FA) code to change your password. The code will be sent as a text message to whatever phone number we have on file. For your security, you will need to contact us if your phone number has changed.

Resetting your password or retrieving your username

You can reset your password or retrieve your username by tapping Sign In, then Reset password or Forgot username. You will need to enter a two-factor authentication (2FA) code to change your password. The code will be sent as a text message to whatever phone number we have on file. For your security, you will need to contact us if your phone number has changed.

description

Resetting your password or retrieving your username

You can reset your password or retrieve your username by tapping Sign In, then Reset password or Forgot username. You will need to enter a two-factor authentication (2FA) code to change your password. The code will be sent as a text message to whatever phone number we have on file. For your security, you will need to contact us if your phone number has changed.

Resetting your mobile unlock code

If you remember your password and username, but you forget your mobile unlock code (the four digit code you use to log in to the app), you can reset it by logging out of the app and logging back in.

If you need to reset your card PIN you can do that yourself in our app.

Did you find this article helpful? Yes / No
Aw man. Thanks for letting us know!

Important! Keep your account safe from fraud

As fraud attempts are on the rise recently — especially related to unemployment funds — help us keep your account safe by following these guidelines.

Use your Simple Account only for your own personal use. Don’t share your account with others or receive funds on behalf of third parties.

Don’t share your username or password with others. Never give out your login information. Simple will never ask you to tell us your password — if any third party makes such a request, it’s an attempt at fraud.

Don’t open an account at someone else’s request. If someone else asks you to open a Simple Account — such as a real estate company, prospective employer, or someone you met online — it is likely an attempt at fraud.

Be alert for unemployment insurance fraud. You may be violating the law and the terms of your Simple Account if you receive deposits of unemployment funds on behalf of someone else. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

Don’t receive funds on behalf of a third party. Keep in mind that receiving funds on behalf of a third party violates the terms and conditions of your Simple Account; in such instances, we may restrict and/or close your account and hold the funds while we await direction from enforcement agencies.

I acknowledge that I have read this notice Continue Application