Menu Close
Traveling

For the most accurate info, select your account’s partner bank.

Oval 1 Created with Sketch.

Your partner bank is in your card number.

Check the first two digits: “40” means BBVA Compass, “48” means Bancorp. You can also sign in to Simple and check your “Account Numbers” screen.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice within the mobile app, shoot us a support message,shoot us a support message,shoot us a support message, or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip and increase your international spend limit, if you'd like.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000, but we can temporarily increase this. Just fill out a travel notice with the mobile app, send us a support message, or (if it's urgent) give us a call at 888-248-0632.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip and increase your international spend limit, if you'd like.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000, but we can temporarily increase this. Just fill out a travel notice with the mobile app, send us a support message, or (if it's urgent) give us a call at 888-248-0632.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip and increase your international spend limit, if you'd like.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000, but we can temporarily increase this. Just fill out a travel notice with the mobile app, send us a support message, or (if it's urgent) give us a call at 888-248-0632.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Countries where Simple card use is banned

There are a few places where we're not able to process card transactions (generally due to increased fraud risks or government regulations). Your card will not work in the following countries:

  • Afghanistan
  • Albania
  • Angola
  • Belarus
  • Bolivia
  • Bosnia
  • Brunei Darussalam
  • Colombia
  • Congo
  • Côte D'Ivoire (Ivory Coast)
  • Croatia
  • Cuba
  • Democratic Republic of the Congo
  • Iran
  • Iraq
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Macedonia
  • Moldova
  • Myanmar (Burma)
  • Namibia
  • Nigeria
  • North Korea
  • Slovenia
  • Somalia
  • South Africa*
  • Sudan
  • Syria
  • Tajikistan
  • Ukraine
  • Yemen
  • Zimbabwe
*We can temporarily lift the ban on South Africa with a week's advance notice.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice within the mobile app, shoot us a support message,shoot us a support message,shoot us a support message, or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Can I use my Simple card while traveling?

Absolutely. There are a few things to keep in mind, though.

Not all car rental companies will take debit cards, and if they do, they may have specific requirements for the type of debit card they can accept. It's a good idea to call and check with the specific car rental agency before planning to use your Simple card.

Hotel charges can also be problematic with debit cards. When your card is charged by a hotel, a pending hold is placed on the funds in your account. Some hotel terminals are set up to place extremely high holds, even if the transaction amount is small. Therefore we recommend asking them to place the hold on a credit card, even if you plan to pay with your Simple card or cash when you check out. This will prevent your money from getting tied up unexpectedly.

Finally, our systems automatically keep an eye out for suspicious activity to prevent fraud. When you travel, you'll probably be making purchases outside the normal routine. So if you run into any trouble using your card while traveling, give us a ring at 888-248-0632. We can help.

Traveling internationally? Let us know before you leave

If you're planning to travel internationally with your Simple card, fill out a travel notice or give us a call at 888-248-0632 before you leave. That way, we can make a note about the trip.

Using Simple internationally

Here are a couple of things to keep in mind if you're planning to use your card outside the US:

  • The daily spend limit for international transactions is $1,000.
    • The ATM limit will not change (it's still $500 per day), but internationally, you'll only be able to make 5 individual ATM withdrawals per day.
  • If you need to reach us in a hurry, give us a call with our international number (it's also written on the back of your card): 1 (424) 652-5294.
  • International card transactions will incur Visa's International Service Assessment (ISA) fee of up to 1% of the transaction amount. You can calculate Visa’s current exchange rates here.
  • We send authorization codes via SMS, and many phones will be unable to receive SMS notifications sent from the US while you are abroad. We recommend setting up a Google Voice account and arranging to have SMS sent to you via email.
  • In some countries, chip cards (also known as EMV cards) are prevalent, and merchants are unfamiliar with magnetic stripe cards. Your card should work just fine at most merchants (whether or not it has a chip), but some merchants might not know how to run cards without a chip and you'll need to show them. Also, some automated terminals (like the ones used to purchase train tickets), are set up to run "off-line" transactions, and our cards do not support these. So, it's always a good idea to carry some cash just in case.

Countries where Simple card use is banned

There are a few places where we're not able to process card transactions (generally due to increased fraud risks or government regulations). Your card will not work in the following countries:

  • Afghanistan
  • Albania
  • Angola
  • Belarus
  • Bolivia
  • Bosnia
  • Brunei Darussalam
  • Colombia
  • Congo
  • Côte D'Ivoire (Ivory Coast)
  • Croatia
  • Cuba
  • Democratic Republic of the Congo
  • Iran
  • Iraq
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Macedonia
  • Moldova
  • Myanmar (Burma)
  • Namibia
  • Nigeria
  • North Korea
  • Slovenia
  • Somalia
  • South Africa
  • Sudan
  • Syria
  • Tajikistan
  • Ukraine
  • Yemen
  • Zimbabwe
Did you find this article helpful? Yes / No
Aw man. Thanks for letting us know!