Update Your Information

Finding your account settings

Hover the mouse over your name in the upper right hand corner and select Account Settings.

Updating your address

  1. Click on the button below your home address to submit a new address.
  2. Enter your new home address. Before you submit it, we'll verify it against the USPS address database.
  3. After you submit your new address, it usually takes us 1-3 business days to completely update it on our end. We'll send you a quick message when we're finished!

Updating your contact info

  1. Click on your email or phone number and type in the new info.
  2. Once you enter the new email address or phone number and click save, we'll send a text with an authorization code to the phone number we have on file for you. If you don't have access to that number, give us a call at 888-248-0632.
  3. Enter the code to save your new contact details.

Changing your name or username

To change your username or update the legal name on your account, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message so we can take a look and help you through the process.

Finding your account settings

On the iOS app, select the account tab (the little icon on the bottom right of the app), and then tap Your Information. description

Updating your address

  1. Scroll down and tap on your home address to submit a new address.
  2. Enter your new home address. Before you submit it, we'll verify it against the USPS address database.
  3. After you submit your new address, it usually takes us 1-3 business days to completely update it on our end. We'll send you a quick message when we're finished!

Updating your contact info

  1. Tap on your email address or phone number to edit it.
  2. If you're updating your phone number, we'll ask if you have access to your previous phone number. If you don't have access, we'll need you to give us a call at 888-248-0632.
  3. Once you enter the new email address or phone number and tap verify, we'll send the authorization code as a text to the phone number we have on file.
  4. Enter the code within the Simple app to save your new contact details.

Changing your name or username

To change your username or update the legal name on your account, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message so we can take a look and help you through the process.

Finding your account settings

On the Android app, swipe right to open up the main menu, and then select Your Account. description

Updating your address

  1. Scroll down and tap on your home address to submit a new address.
  2. Enter your new home address. Before you submit it, we'll verify it against the USPS address database.
  3. After you submit your new address, it usually takes us 1-3 business days to completely update it on our end. We'll send you a quick message when we're finished!

Updating your contact info

  1. Tap on your email address or phone number to edit it.
  2. If you're updating your phone number, we'll ask if you have access to your previous phone number. If you don't have access, we'll need you to give us a call at 888-248-0632.
  3. Once you enter the new email address or phone number, we'll send the authorization code as a text to the phone number we have on file.
  4. Enter the code within the Simple app to save your new contact details.

Changing your name or username

To change your username or update the legal name on your account, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message so we can take a look and help you through the process.

Did you find this article helpful? Yes / No
Aw man. Thanks for letting us know!