Checks We Can’t Process

Checks We Can’t Process

We're able to accept and process most checks and money orders, as long as they're properly written and endorsed, but there are a few specific types of deposits we’re not able to accept.

We cannot accept:

  • Checks that are written from another personal account you own. If you'd like to move money from another personal bank account to Simple, you can link an external account.
  • Cash advance checks from credit card issuers.
  • Traveler's checks.
  • Most loan checks.
  • Checks that aren't in your name, such as checks written to another person or a business.
  • Printed eChecks.
  • Checks from international banks or checks that are not in U.S. dollars.
  • U.S. Savings Bonds. If you have a bond you need to cash, you may be able to do so at a local bank (even if you're not a customer). There's usually a limit on the amount you can cash per day. The Treasury webpage outlines all the options for cashing bonds.

Hit us up if you're not sure whether or not we'll be able to accept a specific check. We're happy to take a look at it and see!

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Important! This account is for your personal use only

An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.

Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).

Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.

Actions we may take if fraud is suspected

We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.

We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:

We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

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