Deposit by Mail

Deposit by Mail


What deposits are best submitted by mail?

There are a few types of checks that must be deposited by mail: checks that exceed your Photo Check Deposit limit, plus starter checks (also known as temporary or counter checks). If we're unable to scan or process a deposit via Photo Check Deposit, we may ask you to mail it in. You may also choose to mail in checks if you would like to deposit more than 5 checks per day, or if your mobile device is broken.

How to make a deposit by mail

To deposit a check by mail, endorse the check by signing it and writing "for deposit only, Simple" on the back, and write your account number under the endorsement. Be sure to include this information: without it, we may not be able to locate your account and process your check.

Then, mail it to one of the addresses below. We recommend using certified mail so that you'll have a tracking number.

If you're sending the check by USPS mail:

BBVA USA
Attention: Vault Services
P.O. Box 515
Birmingham, AL 35201-0515

If you use an express delivery service like FedEx or UPS:

BBVA USA
Attention: Vault Services
701 32nd Street South
Birmingham, AL 35233

When will my funds be available?

Take a look at our Check Holds article to learn all the details!

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Important! Keep your account safe from fraud

As fraud attempts are on the rise recently — especially related to unemployment funds — help us keep your account safe by following these guidelines.

Use your Simple Account only for your own personal use. Don’t share your account with others or receive funds on behalf of third parties.

Don’t share your username or password with others. Never give out your login information. Simple will never ask you to tell us your password — if any third party makes such a request, it’s an attempt at fraud.

Don’t open an account at someone else’s request. If someone else asks you to open a Simple Account — such as a real estate company, prospective employer, or someone you met online — it is likely an attempt at fraud.

Be alert for unemployment insurance fraud. You may be violating the law and the terms of your Simple Account if you receive deposits of unemployment funds on behalf of someone else. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

Don’t receive funds on behalf of a third party. Keep in mind that receiving funds on behalf of a third party violates the terms and conditions of your Simple Account; in such instances, we may restrict and/or close your account and hold the funds while we await direction from enforcement agencies.

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