Direct Deposit

How do I set up direct deposit?

Just head over here to generate a customized form (with a voided check printed on it) to give to your employer. You can choose to deposit all of your paycheck with Simple, or just part.

Alternately, your employer may be able to set up direct deposit with your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. Give them the information for our partner bank:

BBVA Compass
P.O. Box 515
Birmingham, AL 35201-0515

You can generate a direct deposit form through the app.

  1. Go to the account settings tab (tap on your photo or initial in the bottom right corner of the app.)
  2. Select Direct Deposit from the menu.
  3. Choose whether you'd like to deposit all your paycheck in Simple, or just part. Heads up: only some employers can split your direct deposit between two bank accounts.
  4. Enter your employer, and tap Create Form.
  5. Select Export Form to open the iOS sharing menu. From there you can email it, print it, or copy it to other apps.

Alternately, your employer may be able to set up direct deposit with just your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. You'll want to give them the information for our partner bank:

BBVA Compass
P.O. Box 515
Birmingham, AL 35201-0515

You can generate a direct deposit form through the app.

  1. Swipe right to bring up the navigation menu.
  2. Select Your account, then Direct deposit.
  3. Choose whether you'd like to deposit all your paycheck in Simple, or just part. Heads up: only some employers can split your direct deposit between two bank accounts.
  4. Enter your employer, and tap the checkmark to generate a form.
  5. Select Export Form to open the Android sharing menu. From there you can email it or save it to Google Drive.

Alternately, your employer may be able to set up direct deposit with just your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. You'll want to give them the information for our partner bank:

BBVA Compass
P.O. Box 515
Birmingham, AL 35201-0515

How long does it take to make the switch?

The timing for setting up direct deposit with a new account depends on your employer. It can take anywhere from a few days to a few weeks.

If you get paid before the switch is complete, your employer will usually either credit the account you previously had set up for direct deposit, or give you a paper check.

When will my deposit arrive?

Your direct deposit will arrive by around 8 a.m. ET (5 a.m. PT) on your payday. If you're not sure when your payday is scheduled, check the date on your pay stub.

We process direct deposits Monday through Friday, so if your payday falls on the weekend, you'll see the funds Monday. And if your payday happens to fall on a Federal banking holiday, your pay will arrive the following business day.

There's not a hold on direct deposits, regardless of how long your account has been open. You'll have full access to the funds as soon as the deposit has been processed.

If you're expecting a deposit, and you don't see it arrive as scheduled, we recommend checking with your employer to confirm it was sent on time and the account and routing informationthe account and routing informationthe account and routing information was entered correctly.

Once they've confirmed it was sent correctly, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message so we can help track it down. We'll need to know the name of your employer and the exact amount of your deposit. Heads up: if you call us outside our normal office hours, and it's an emergency, you can leave us an urgent message and we'll call you back as quickly as possible.

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