Direct Deposit

Direct Deposit


How do I set up direct deposit?

Just head over here to generate a customized form (with a voided check printed on it) to give to your employer. You can choose to deposit all of your paycheck with Simple, or just part. If you have more than one Simple account, you can specify which account you'd like your direct deposit to go to.

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Alternately, your employer may be able to set up direct deposit with your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. Give them the information for our partner bank:

BBVA USA
701 32nd Street
Birmingham, AL 35233

You can generate a direct deposit form through the app.

  1. Swipe right to pull up the navigation menu. From there, tap Account Details.
  2. Tap Direct Deposit.
  3. Choose whether you'd like to deposit all your paycheck in Simple, or just part. Heads up: only some employers can split your direct deposit between two bank accounts.
  4. Enter your employer, and tap Create Form.
  5. Select Export Form to open the iOS sharing menu. From there you can email it, print it, or copy it to other apps.

Alternately, your employer may be able to set up direct deposit with just your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. You'll want to give them the information for our partner bank:

BBVA USA
701 32nd Street
Birmingham, AL 35233

You can generate a direct deposit form through the app.

  1. Swipe right to bring up the navigation menu.
  2. Select Your account, then Direct deposit.
  3. Choose whether you'd like to deposit all your paycheck in Simple, or just part. Heads up: only some employers can split your direct deposit between two bank accounts.
  4. Enter your employer, and tap the checkmark to generate a form.
  5. Select Export Form to open the Android sharing menu. From there you can email it or save it to Google Drive.

Alternately, your employer may be able to set up direct deposit with just your account and routing numbersaccount and routing numbersaccount and routing numbers plus the bank name and address. You'll want to give them the information for our partner bank:

BBVA USA
701 32nd Street
Birmingham, AL 35233

How long does it take to make the switch?

The timing for setting up direct deposit with a new account depends on your employer. It can take anywhere from a few days to a few weeks.

If you get paid before the switch is complete, your employer will usually either credit the account you previously had set up for direct deposit or give you a paper check.

When will my deposit arrive?

  1. Your direct deposit will arrive by around 8 a.m. ET (5 a.m. PT) on your payday. If you're not sure when your payday is scheduled, check the date on your pay stub.

  2. We process direct deposits Monday through Friday, so if your payday falls on the weekend, you'll see the funds Monday. And if your payday happens to fall on a Federal banking holiday, your pay will arrive the following business day.

  3. There's not a hold on direct deposits, regardless of how long your account has been open. You'll have full access to the funds as soon as the deposit has been processed.

If you're expecting a deposit, and you don't see it arrive as scheduled, we recommend checking with your employer to confirm it was sent on time and the account and routing informationthe account and routing informationthe account and routing information was entered correctly.

Once they've confirmed it was sent correctly, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message so we can help track it down. We'll need to know the name of your employer and the exact amount of your deposit.

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Important! Keep your account safe from fraud

As fraud attempts are on the rise recently — especially related to unemployment funds — help us keep your account safe by following these guidelines.

Use your Simple Account only for your own personal use. Don’t share your account with others or receive funds on behalf of third parties.

Don’t share your username or password with others. Never give out your login information. Simple will never ask you to tell us your password — if any third party makes such a request, it’s an attempt at fraud.

Don’t open an account at someone else’s request. If someone else asks you to open a Simple Account — such as a real estate company, prospective employer, or someone you met online — it is likely an attempt at fraud.

Be alert for unemployment insurance fraud. You may be violating the law and the terms of your Simple Account if you receive deposits of unemployment funds on behalf of someone else. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

Don’t receive funds on behalf of a third party. Keep in mind that receiving funds on behalf of a third party violates the terms and conditions of your Simple Account; in such instances, we may restrict and/or close your account and hold the funds while we await direction from enforcement agencies.

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