Card Arrival

Card Arrival


When will my Simple card arrive?

As soon as your application is approved, your first card will be automatically sent to your home address. (If you can't receive USPS mail at home, let us know right away so we can ship it with a different carrier.) It takes about two weeks for your card to be made and mailed to you.

If your card doesn’t show up within two weeks, send us a support messagesend us a support messagesend us a support message. We’ll verify your address, deactivate the card that was sent, and send you a replacement.

Activating your new card

Once your card arrives, you can activate your Simple card on the web or within the mobile app.

What if my card is lost or worn out, and I need a new one?

Send us a support messageSend us a support messageSend us a support message or give us a call at 888-248-0632 so we can verify your address and send you a new card! Head over to the Replacement Card article for more details.

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