We may call you
Need some help?
We’re eager to help you get the most out of your Simple account. We love building genuine human connections with our customers and in an effort to break down traditional barriers, we may even give you a friendly call.
The nuts and bolts
If we do call, we’ll identify ourselves as Simple and will call from our regular number 888-248-0632. We’ll also need to verify your identity before we can discuss anything about your account or application. We’ll generally try to verify your identity with a text message first, and we’ll never ask you for your account number, debit card number, or full social security number. We will also never ask you to change any of your information. If you ever get a call asking you for these details or changes, do not take action and make sure to give us a call right away.
In the meantime:
If you do need some help getting started with your account, here are a few handy support articles to get the ball rolling: