Did you miss our call?
Need some help?
We’re eager to help you get the most out of your Simple account. We love building genuine human connections with our customers and in an effort to break down traditional barriers, we may even give you a friendly welcome call after you enroll!
The nuts and bolts
If we do call you, we’ll identify ourselves as being from Simple and will call from our regular number 888-248-0632. We’ll also need to verify your identity before we can discuss anything about your account or application. We’ll generally try to verify your identity with a text message first, and we’ll never ask you for your account number, debit card number, or full social security number. If you ever get a call asking your for these details, don’t give them out and then make sure to give us a call right away.
In the meantime:
If you do need some help getting started, here are a few handy support articles to get the ball rolling: