Signing In to Simple

Signing In to Simple

What you’ll need to sign in

  • Your username. Keep in mind that your username is different from your email. If you don't remember it, you can retrieve it here.
  • Your password. If you forgot your password, you can reset it here.
  • The ability to get a two-factor authentication (2FA) code. The code will be sent as a text message to whatever phone number we have on file. For your security, you will need to contact us if your phone number has changed.

Signing in and out on the web

Sign in

  1. Head to
  2. Click Log In in the upper right corner.
  3. Enter your username and password.
  4. Click Sign In.
  5. You may be prompted to enter a 2FA code. The code should be sent via text message.

Sign out

  1. Hover over your name in the upper right corner.
  2. Click Sign Out from the drop down menu. Keep in mind that you’ll be signed out automatically if you’re idle for awhile, or if you close the browser tab.

Signing in and out on mobile

Sign in

  1. Make sure you have the Simple app downloaded.
    1. Download the iOS app here.
    2. Or the Android app here.

  2. Once it's downloaded, open up the Simple app.
  3. Enter your username and password.
  4. Tap Sign in.
  5. You may be prompted to enter a 2FA code. You should receive the code via text message. Just enter it in, and tap Next.
  6. Then, choose, enter, and confirm a 4 digit mobile unlock code. If your device is able to use Touch ID, you’ll be asked if you’d like to use it as well.
    1. You'll use your mobile unlock code or Touch ID to quickly jump back into the app.
    2. These steps are sign in specific, so if you sign completely out of the app, you'll be prompted to go through them again.

Sign out

  1. Open up the account settings or app drawer.
  2. Scroll down to the bottom of the menu.
  3. Tap Sign out.
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Important! Keep your account safe from fraud

As fraud attempts are on the rise recently — especially related to unemployment funds — help us keep your account safe by following these guidelines.

Use your Simple Account only for your own personal use. Don’t share your account with others or receive funds on behalf of third parties.

Don’t share your username or password with others. Never give out your login information. Simple will never ask you to tell us your password — if any third party makes such a request, it’s an attempt at fraud.

Don’t open an account at someone else’s request. If someone else asks you to open a Simple Account — such as a real estate company, prospective employer, or someone you met online — it is likely an attempt at fraud.

Be alert for unemployment insurance fraud. You may be violating the law and the terms of your Simple Account if you receive deposits of unemployment funds on behalf of someone else. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

Don’t receive funds on behalf of a third party. Keep in mind that receiving funds on behalf of a third party violates the terms and conditions of your Simple Account; in such instances, we may restrict and/or close your account and hold the funds while we await direction from enforcement agencies.

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