Signing In to Simple

Signing In to Simple


What you’ll need to sign in

  • Your username. Keep in mind that your username is different from your email. If you don't remember it, you can retrieve it here.
  • Your passphrase or password. A passphrase is a series of words used like a password—we suggest using a passphrase as they’re often easier to remember and more secure than a password. If you forgot your passphrase, you can reset it here.
  • The ability to get a two-factor authentication (2FA) codes. The code will be sent as a text message to whatever phone number we have on file.

Contact us if you’re not sure if you have everything you need. You can give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message.

Signing in and out on the web

Sign in

  1. Head to https://www.simple.com/
  2. Click Log In in the upper right corner.
  3. Enter your username and passphrase.
  4. Click Sign In.
  5. You may be prompted to enter a 2FA code. The code should be sent via text message.

Sign out

  1. Hover over your name in the upper right corner.
  2. Click Sign Out from the drop down menu. Keep in mind that you’ll be signed out automatically if you’re idle for awhile, or if you close the browser tab.

Signing in and out on mobile

Sign in

  1. Make sure you have the Simple app downloaded.
    1. Download the iOS app here.
    2. Or the Android app here.

  2. Once it's downloaded, open up the Simple app.
  3. Enter your username and passphrase.
  4. Tap Sign in.
  5. You may be prompted to enter a 2FA code. You should receive the code via text message. Just enter it in, and tap Next.
  6. Then, choose, enter, and confirm a 4 digit mobile unlock code. If your device is able to use Touch ID, you’ll be asked if you’d like to use it as well.
    1. You'll use your mobile unlock code or Touch ID to quickly jump back into the app.
    2. These steps are sign in specific, so if you sign completely out of the app, you'll be prompted to go through them again.

Sign out

  1. Open up the account settings or app drawer.
  2. Scroll down to the bottom of the menu.
  3. Tap Sign out.
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