Editing or Stopping Payments

Editing or Stopping Payments


Editing or canceling a payment

You can edit or cancel a payment as long as it's in your Scheduled Activity.

  1. Sign in to your Simple account on the web.
  2. Navigate to your Scheduled Activity tab.
  3. Click Edit to change the amount or the send date. Heads up: if you edit a recurring payment, all future payments will reflect that edit. Delete payment

You may also cancel the payment from this screen. Delete payment 2

Stopping a payment

If you would like to cancel a payment after it has been sent, send us a support message or give us a call at 888-248-0632. We can stop any payments that were sent as a check (although we're unable to revoke electronic payments,) and there isn't a fee to do this.

When we stop a check, we can either return the funds to your account (which takes a few business days) or re-send the check (as long as it's to the same payee and for the same amount).

Editing or deleting a contact

To edit the contact information, such as the payee name or address, go to the contact list by selecting Pay Bills or Mail a Check. Then click the arrow icon next to the contact. This will take you to the edit screen. You can also delete the contact from this screen. Edit payment 1

Editing or canceling a payment

You can edit or cancel a payment as long as it's in your Scheduled Activity.

  1. Sign in to the iOS app.
  2. Tap Scheduled Activity from the top of your Activity screen.
  3. Tap on the scheduled payment to edit the amount or the send date, or delete it entirely. Heads up: if you edit or delete a recurring payment, all future payments will reflect that change.

Stopping a payment

If you would like to cancel a payment after it has been sent, send us a support message or give us a call at 888-248-0632. We can stop any payments that were sent as a check (although we're unable to revoke electronic payments,) and there isn't a fee to do this.

When we stop a check, we can either return the funds to your account (which takes a few business days) or re-send the check (as long as it's to the same payee and for the same amount).

Editing or deleting a contact

To edit the contact information, such as the payee name or address, go to the contact list by selecting Pay Bills or Mail a Check. Then tap the information icon next to the contact. This will take you to the edit screen. You can also delete the contact from this screen. description

Editing or canceling a payment

You can edit or cancel a payment as long as it's in your Scheduled Activity.

  1. Sign in to the Android app.
  2. Tap Scheduled Activity from the top of the Activity screen.
  3. Tap on the scheduled payment to edit the amount or the send date, or delete it entirely. Heads up: if you edit or delete a recurring payment, all future payments will reflect that change.

Stopping a payment

If you would like to cancel a payment after it has been sent, send us a support message or give us a call at 888-248-0632. We can stop any payments that were sent as a check (although we're unable to revoke electronic payments) and there isn't a fee to do this.

When we stop a check, we can either return the funds to your account (which takes a few business days) or re-send the check (as long as it's to the same payee and for the same amount).

Editing or deleting a contact

To edit the contact information, such as the payee name or address, go to the contact list by selecting Pay a bill or Mail a check. Then tap on the information icon beside the contact you'd like to edit. This will bring you to the edit screen. You can also delete the contact from this screen. description

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