Get Started with Payments

Mailing checks or paying bills with Simpe?

We offer fee-free bill pay that you can use to pay most bills. You can also mail a check to any person in the United States.

When you schedule a payment, you'll see the date the payment will be withdrawn and the date it's guaranteed to arrive. Paper checks typically arrive within 5 business days after the funds are withdrawn from your account, and electronic payments typically arrive after 2 business days.

Before you can start sending payments, you’ll need to add the contact details for the person or company you’d like to pay.

Adding a person or company you’d like to pay using Simple

  1. Click the Payments & Transfers button from your main activity page.
  2. Select either Pay Bills or Mail a Check.
  3. Hit the plus sign to add a new contact.
  4. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Can I send a check for someone else to my address?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address space with your name and address. You can also send a payment ‘care of’ someone other than yourself. Here's an example: the check is made out to Daphne, and it will be sent to April.

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay Bills or Mail a Check.
  2. Click the arrow icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Prohibited payees

Please note that we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

Adding a person or company you’d like to pay using Simple

  1. Start by tapping on the Payments & Transfers tab (it looks a touch like a $).
  2. From there, select either Pay a Bill or Mail a Check.
  3. Then, hit Add to add a new contact.
  4. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay Bills or Mail a Check.
  2. Then, click the information icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

Adding a person or company you’d like to pay using Simple

  1. You can find the payment feature in the navigation drawer of the Android app under "Payments & Transfers." From there, select either Pay a Bill or Mail a Check.
  2. From here, hit the plus sign in the bottom right corner to add a new contact.
  3. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay Bills or Mail a Check.
  2. Then, click the information icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.
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