Linking an External Account

What you need to know about External Accounts

You can use External Accounts to link another bank account to your Simple account and transfer funds back and forth. It's a convenient way to fund your Simple account, and we don't charge any fees for these transfers.

Before you get started, there are a couple of things to keep in mind:

  • You can link up to 5 external accounts with this feature.
  • The account you link has to be a personal account you own, and it has to support incoming and outgoing transfers (most bank accounts do, but some prepaid cards, investment accounts, and the like do not).
  • There are lots of fun extra banking details in the Electronic Fund Transfer Disclosure Statement, located within our Account Agreement.

Linking the accounts

  1. Select Payments & Transfers, and then choose External Accounts.

  2. Click the plus button to add a new account.

  3. Select your bank from the list. Don’t see it? No worries—you can still link it. Skip down to the next section for instructions.

  4. You’ll see an explanation of the linking process. You’ll be logging into your other bank account through the Simple app.

  5. Enter your username and password for the other bank account. Depending on your bank, they might also ask for a security code or additional verification.

  6. Once you’ve logged in, we’ll confirm that this account can be linked to Simple. There’s a chance we’ll need extra verification from you; if so, we’ll send you a support message with details.

  7. That’s it! The accounts are linked, and you can start transferring funds. Head over here for all the details on that.

Linking when your other bank isn't on the list

Okay, you’ve started adding another account, but you don’t see your other bank or credit union on the list. Here’s what to do.

  1. Enter the account and routing number for your other account, and then hit Save.

  2. We'll send a couple of small trial deposits, which will be deposited within 1-2 business days and automatically reversed. They'll appear on your other bank's transaction list, and they'll look like this:

  3. When they appear, log onto your Simple account and confirm the external account by entering the amount of the two small deposits (in this case, $0.87 and $0.38). The order in which you enter them doesn't matter, but be careful to enter them correctly; entering trial deposits incorrectly may disable the feature for security reasons.

  4. That's it—you should be all set and ready to transfer funds! Head over here for all the details on that.

Send us a message or give us a call at 888-248-0632 if you run into any hurdles. If the trial deposits don't show up in your other bank account, you only see one trial deposit, or you see the account link has been rejected (which means we weren't able to successfully deposit and withdraw the trial deposits), we recommend also reaching out to the other bank. They'll be able to tell you why they weren't able to process the trial deposits.

Deleting an External Account

  1. Select Payments & Transfers, and then choose External Accounts.
  2. Click Details next to the account you'd like to delete.
  3. Click Edit
  4. Click Delete External Account.

Note: external accounts can't be deleted until 60 business days after the latest transfer.

What you need to know about External Accounts

You can use External Accounts to link another bank account to your Simple account and transfer funds back and forth. It's a convenient way to fund your Simple account, and we don't charge any fees for these transfers.

Before you get started, there are a couple of things to keep in mind:

  • You can link up to 5 external accounts with this feature.
  • The account you link has to be a personal account you own, and it has to support incoming and outgoing transfers (most bank accounts do, but some prepaid cards, investment accounts, and the like do not).
  • There are lots of fun extra banking details in the Electronic Fund Transfer Disclosure Statement, located within our Account Agreement.

Linking the accounts

  1. Select Payments & Transfers, and then choose External Accounts.

  2. From there, click Add in the upper right corner to add an account.

  3. Select your bank from the list. Don’t see it? No worries—you can still link it. Skip down to the next section for instructions.

  4. You’ll see an explanation of the linking process. You’ll be logging into your other bank account through the Simple app.

  5. Enter your username and password for the other bank account. Depending on your bank, they might also ask for a security code or additional verification.

  6. Once you’ve logged in, we’ll confirm that this account can be linked to Simple. There’s a chance we’ll need extra verification from you; if so, we’ll send you a support message with details.

  7. That’s it! The accounts are linked, and you can start transferring funds. Head over here for all the details on that.

Linking when your other bank isn't on the list

Okay, you’ve started adding another account, but you don’t see your other bank or credit union on the list. Here’s what to do.

  1. Enter the account and routing number for your other account, and then hit Save.

  2. We'll send a couple of small trial deposits, which will be deposited within 1-2 business days and automatically reversed. They'll appear on your other bank's transaction list, and they'll look like this:

  3. When they appear, log onto your Simple account. You'll be able to confirm the external account by entering the amount of the two small deposits (in this case, $0.87 and $0.38). The order in which you enter them doesn't matter, but be careful to enter them correctly; entering trial deposits incorrectly may disable the feature for security reasons.

  4. That's it—you should be all set and ready to transfer funds! Head over here for all the details on that.

Send us a message or give us a call at 888-248-0632 if you run into any hurdles. If the trial deposits don't show up in your other bank account, you only see one trial deposit, or you see the account link has been rejected (which means we weren't able to successfully deposit and withdraw the trial deposits), we recommend also reaching out to the other bank. They'll be able to tell you why they weren't able to process the trial deposits.

Deleting an External Account

  1. Tap the Payments & Transfers icon (it looks a bit like a dollar sign.)
  2. Tap External Accounts
  3. Tap the information icon next to the account you'd like to delete.
  4. Tap Remove Account

Note: external accounts can't be deleted until 60 business days after the latest transfer.

What you need to know about External Accounts

You can use External Accounts to link another bank account to your Simple account and transfer funds back and forth. It's a convenient way to fund your Simple account, and we don't charge any fees for these transfers.

Before you get started, there are a couple of things to keep in mind:

  • You can link up to 5 external accounts with this feature.
  • The account you link has to be a personal account you own, and it has to support incoming and outgoing transfers (most bank accounts do, but some prepaid cards, investment accounts, and the like do not).
  • There are lots of fun extra banking details in the Electronic Fund Transfer Disclosure Statement, located within our Account Agreement.

Linking the accounts

  1. From the Activity screen, swipe right to bring up a menu. Select Payments & Transfers..

  2. From there, tap External Accounts, and then tap the plus sign to add an account.

  3. Select your bank from the list. Don’t see it? No worries—you can still link it. Skip down to the next section for instructions.

  4. You’ll see anexplanation of the linking process. You’ll be logging into your other bank account through the Simple app.

  5. Enter your username and password for the other bank account. Depending on your bank, they might also ask for a security code or additional verification.

  6. Once you’ve logged in, we’ll confirm that this account can be linked to Simple. There’s a chance we’ll need extra verification from you; if so, we’ll send you a support message with details.

  7. That’s it! The accounts are linked, and you can start transferring funds. Head over here for all the details on that.

Linking when your other bank isn't on the list

Okay, you’ve started adding another account, but you don’t see your other bank or credit union on the list. Here’s what to do.

  1. Enter the account and routing number for your other account, and then hit Save.

  2. We'll send a couple of small trial deposits, which will be deposited within 1-2 business days and automatically reversed. They'll appear on your other bank's transaction list, and they'll look like this:

  3. When they appear, log onto your Simple account. You'll be able to confirm the external account by entering the amount of the two small deposits (in this case, $0.87 and $0.38). The order in which you enter them doesn't matter, but be careful to enter them correctly; entering trial deposits incorrectly may cause the feature to be disabled for security reasons.

  4. That's it—you should be all set and ready to transfer funds! Head over here for all the details on that.

Send us a message or give us a call at 888-248-0632 if you run into any hurdles. If the trial deposits don't show up in your other bank account, you only see one trial deposit, or you see the account link has been rejected (which means we weren't able to successfully deposit and withdraw the trial deposits), we recommend also reaching out to the other bank. They'll be able to tell you why they weren't able to process the trial deposits.

Deleting an External Account

  1. Open the app drawer
  2. Tap Payments & transfers.
  3. Tap External Accounts.
  4. Tap the information icon next to the account you'd like to delete.
  5. Tap the three vertical dots in the upper right corner.
  6. Tap Delete this account.

Note: external accounts can't be deleted until 60 business days after the latest transfer.

External Accounts & Shared

If you have a Shared account, you can link external accounts and transfer funds —just like with your individual account. However, your partner won't be able to see or schedule transfers with any external accounts you've linked.

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