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Payments

For the most accurate info, select your account’s partner bank.

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Your partner bank is in your card number.

Check the first two digits: “40” means BBVA Compass, “48” means Bancorp. You can also sign in to Simple and check your “Account Numbers” screen.

We offer fee-free bill pay that you can use to pay most bills. You can also mail a check to any person in the United States. The funds will be withdrawn from your account the day before the payment is sent (so you never have to worry about accidentally bouncing a check). Here's how it works.

Creating a contact

You can access this feature on the web or with our mobile apps. From the web, just click the Payments & Transfers button from your main activity page. Then select either Pay Bills or Mail a Check.

From here, hit the plus sign to add a new contact. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Scheduling a payment

Head back to Mail a Check or Pay Bills, and select the contact you'd like to pay. You'll enter an amount, and you'll have the option to make the payment recur on a weekly, monthly, or yearly basis. On the web, you'll also have the option to create a Goal for the payment.

You may send up to $5,000 in payments per day, and a total of $18,000 per 30 days.

Any payments that will be sent within the next 30 days will appear in your Scheduled Activities, and they will also be reflected in your Safe-to-Spend.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

How are payments sent, and how long do they take?

The arrival date will be calculated for you when you schedule the payment. Individuals and most smaller businesses will be mailed a paper check, which should arrive within 5 business days.

Many large companies will be paid electronically; electronic payments arrive within 2 business days. If you'd like to know how your payment will be sent, send us a support message after you set up the contact and we'll look it up!

Can I send a check to someone other than the payee?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address with the name of the person you'd like the payment sent to. Here's an example: the check is made out to Daphne, and it will be sent to April.

Do checks expire?

If a payment is sent as a paper check, it will be valid for 90 days from the date it is sent. This expiration date is printed on the check. If the check is not cashed before it expires, the funds will be automatically returned to your account, and the payee will not be able to cash it.

We offer fee-free bill pay that you can use to pay most bills. You can also mail a check to any person in the United States. The funds will be withdrawn from your account the day before the payment is sent (so you never have to worry about accidentally bouncing a check). Here's how it works.

Creating a contact

You can access this feature on the web or with our mobile apps. From the web, just click the Payments & Transfers button from your main activity page. Then select either Pay Bills or Mail a Check.

From here, hit the plus sign to add a new contact. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Scheduling a payment

Head back to Mail a Check or Pay Bills, and select the contact you'd like to pay. You'll enter an amount, and you'll have the option to make the payment recur on a weekly, monthly, or yearly basis. On the web, you'll also have the option to create a Goal for the payment.

You may send up to $5,000 in payments per day, and a total of $18,000 per 30 days.

Any payments that will be sent within the next 30 days will appear in your Scheduled Activities, and they will also be reflected in your Safe-to-Spend.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

How are payments sent, and how long do they take?

The arrival date will be calculated for you when you schedule the payment. Individuals and most smaller businesses will be mailed a paper check, which should arrive within 5 business days.

Many large companies will be paid electronically; electronic payments arrive within 2 business days. If you'd like to know how your payment will be sent, send us a support message after you set up the contact and we'll look it up!

Can I send a check to someone other than the payee?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address with the name of the person you'd like the payment sent to. Here's an example: the check is made out to Daphne, and it will be sent to April.

Do checks expire?

If a payment is sent as a paper check, it will be valid for 90 days from the date it is sent. This expiration date is printed on the check. If the check is not cashed before it expires, the funds will be automatically returned to your account, and the payee will not be able to cash it.

We offer fee-free bill pay that you can use to pay most bills. You can also mail a check to any person in the United States. The funds will be withdrawn from your account the day before the payment is sent (so you never have to worry about accidentally bouncing a check). Here's how it works.

Creating a contact

In the iOS app, start by tapping on the Move Money tab (it looks a touch like a $). From there, select either Pay a Bill or Mail a Check.

From here, hit Add to add a new contact. Enter their name and address. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Scheduling a payment

Head back to Mail a Check or Pay Bills, and select the contact you'd like to pay. You'll enter an amount, and you'll have the option to make the payment recur on a weekly, monthly, or yearly basis. On the web, you'll also have the option to create a Goal for the payment.

You may send up to $5,000 in payments per day, and a total of $18,000 per 30 days.

Any payments that will be sent within the next 30 days will appear in your Scheduled Activities, and they will also be reflected in your Safe-to-Spend.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

How long do payments take?

The arrival date will be calculated for you when you schedule the payment. Individuals and most smaller businesses will be mailed a paper check, which should arrive within 5 business days.

Many large companies will be paid electronically; electronic payments arrive within 2 business days. If you'd like to know how your payment will be sent, send us a support message after you set up the contact and we'll look it up!

Can I send a check to someone other than the payee?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address with the name of the person you'd like the payment sent to. Here's an example: the check is made out to Daphne, and it will be sent to April.

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Do checks expire?

If a payment is sent as a paper check, it will be valid for 90 days from the date it is sent. This expiration date is printed on the check. If the check is not cashed before it expires, the funds will be automatically returned to your account, and the payee will not be able to cash it.

We offer fee-free bill pay that you can use to pay most bills. You can also mail a check to any person in the United States. The funds will be withdrawn from your account the day before the payment is sent (so you never have to worry about accidentally bouncing a check). Here's how it works.

Creating a contact

  1. You can find the payment feature in the navigation drawer of the Android app under “Payments & Transfers.” From there, select either Pay a Bill or Mail a Check.
  2. From here, hit the plus sign in the bottom right corner to add a new contact.
  3. Enter their name and address.
  4. If you chose Pay Bills, you'll also have the option to add your account number or a short memo. This will be included in every payment you send to this contact.

Scheduling a payment

Head back to Mail a Check or Pay Bills, and select the contact you'd like to pay. You'll enter an amount, and you'll have the option to make the payment recur on a weekly, monthly, or yearly basis. On the web, you'll also have the option to create a Goal for the payment.

You may send up to $5,000 in payments per day, and a total of $18,000 per 30 days.

Any payments that will be sent within the next 30 days will appear in your Scheduled Activities, and they will also be reflected in your Safe-to-Spend.

Prohibited payees

Please note: we are not able to process the following types of payments:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
  • Child support.

How long do payments take?

The arrival date will be calculated for you when you schedule the payment. Individuals and most smaller businesses will be mailed a paper check, which should arrive within 5 business days.

Many large companies will be paid electronically; electronic payments arrive within 2 business days. If you'd like to know how your payment will be sent, send us a support message after you set up the contact and we'll look it up!

Can I send a check to someone other than the payee?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address with the name of the person you'd like the payment sent to. Here's an example: the check is made out to Daphne, and it will be sent to April.

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Do checks expire?

If a payment is sent as a paper check, it will be valid for 90 days from the date it is sent. This expiration date is printed on the check. If the check is not cashed before it expires, the funds will be automatically returned to your account, and the payee will not be able to cash it.

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