Sending a Payment

Sending a Payment



Sending a payment

  1. Click Move Money.
  2. Choose Mail a check or Pay a bill, and select the contact you'd like to pay.
  3. Enter the amount, and choose whether you'd like to send the payment just once or on a recurring basis.
  4. On the web, you'll also have the option to create a Goal for the payment.
  5. Click Send Payment.
  6. If the payment is scheduled to be sent within the next 30 days, it will appear in your Scheduled Activity and be reflected in your Safe-to-Spend.
  7. The funds will be withdrawn from your available balance the day before the payment is sent.
  1. Tap the Move Money icon (it looks a bit like a money symbol).
  2. Choose either Mail a check or Pay a bill.
  3. Select the contact you'd like to pay.
  4. Enter the amount and choose whether you'd like to send the payment just once or on a recurring basis.
  5. Click Send Payment.
  6. If the payment is scheduled to be sent within the next 30 days, it will appear in your Scheduled Activity and be reflected in your Safe-to-Spend.
  7. The funds will be withdrawn from your available balance the day before the payment is sent.
  1. Swipe right to open up the menu, and tap Move Money.
  2. Choose either Mail a check or Pay a bill.
  3. Select the contact you'd like to pay.
  4. Enter the amount and choose whether you'd like to send the payment just once or on a recurring basis.
  5. Click Done.
  6. If the payment is scheduled to be sent within the next 30 days, it will appear in your Scheduled Activity and be reflected in your Safe-to-Spend.
  7. The funds will be withdrawn from your available balance the day before the payment is sent.

How are payments sent, and how long do they take?

  • If the recipient is part of our payment provider's electronic network (most large companies are) the payment will be sent electronically. It'll arrive within 2 business days after it's withdrawn.
  • If they're not part of this network, they'll be mailed a paper check. Payments sent by check should arrive within 5 business days after they're withdrawn. (That's generally a week, unless a Federal banking holiday happens to occur.)
  • When you schedule a payment, you'll see the date the payment will be withdrawn and the date it's guaranteed to arrive.

Are there limits on the amount I can send?

You can send up to $5,000 in payments per day and $18,000 in a rolling 30 day period. If you need to make a payment that exceeds these limits, give us a call at 888-248-0632 or send us a support messagesend us a support messagesend us a support message. We can help you find the best alternative!

How will I know if a payment check is cashed? Do checks expire?

  • If a payment is sent as a paper check, we'll send you a quick notification when the check clears. (This usually happens a few business days after the recipient cashes it.)
  • Payment checks are valid for 90 days from the date it is sent. This expiration date is printed on the check. If a check expires, it can't be cashed and the funds will be automatically returned to your account.

Can I send a check for someone else to my address?

Sure thing. When adding the contact, put the payee name down normally, and add a 'care of' line in the address space with your name and address. You can also send a payment ‘care of’ someone other than yourself. Here's an example: the check is made out to Daphne, and it will be sent to April.

Payments 1

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay a bill or Mail a check.
  2. Click the arrow icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Edit payment 1

Prohibited payees

There are some types of payments that can't be sent with this service, including:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay a bill or Mail a check.
  2. Then, click the information icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Prohibited payees

There are some types of payments that can't be sent with this service, including:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.

Updating or deleting a contact

To update the contact information, such as the payee name or address:

  1. Go to the contact list by selecting Pay a bill or Mail a check.
  2. Then, click the information icon next to the contact to get to the edit screen.
  3. You can also delete the contact from this screen.

Prohibited payees

There are some types of payments that can't be sent with this service, including:

  • Tax payments.
  • Payments to city, State or Federal government agencies.
  • Court appointed fines or fees.
  • Collection agencies.
  • Payments sent outside the United States.
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