Transactions
What happens when you swipe your card or ask a merchant to auto-debit your account?
What happens when you swipe your card or ask a merchant to auto-debit your account?
Using Samsung Pay with Simple.
International TransactionsAre there any fees or limits on international transactions?
Pending ChargesWhat does it mean when a transaction is marked as pending?
Disputing a TransactionHere's what to do if you see an error on your account.
SearchSearching through your transactions.
Google PayUsing Google Pay with Simple.
Fraud ProtectionHow is fraudulent activity covered with Simple?
Spending Graphs and TrendsSelf-analysis through your spending is a lot more fun than it sounds.
Editing TransactionsChanging the merchant name or category, plus adding memos or hashtags.
Apple PayUsing Apple Pay with Simple.
Auto DebitsHere's what to expect if you pay bills via auto-debit.
Making Large Purchases With SimpleHow to get really large sums out of your Simple account.
An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.
Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).
Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.
We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.
We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:
We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.