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Apple Pay

Can I use my Simple card with Apple Pay?

Yes, Simple supports Apple Pay. This means you can use your iPhone, Apple Watch, or another compatible device to make payments without taking your Simple card out of your wallet.

Setting your card up with Apple Pay is pretty straightforward:

  • To add your card to an iPhone or iPad, head to the Wallet app on your device and add your card information. Check out Apple's setup guide for step-by-step instructions.
  • To add your card to Apple Watch, use the Apple Watch app on your paired iPhone. Apple has a great, detailed guide over here.

Verifying your card

During the process, your bank information will be verified. This step is often automatic, but you may be prompted to contact us so we can help you along.

If that happens, head directly to www.simple.com/applepay. You’ll need to do this on an iOS device with the current version of the Simple app installed. You'll be asked the answers to a few verification questions. If you happen to have a Shared account, the verification screen will let you select whether you're trying to verify your Shared card or your individual one.

Once we receive your verification request, our team will work to activate Apple Pay for you, which typically happens within a few business days. You’ll get a Wallet notification when your Simple card has been activated with Apple Pay.

If you get an email notification from us and you haven’t tried to set your Simple card up with Apple Pay, block your card and give us a call at 888-248-0632 right away.

How does it work?

If you're making a purchase at a store, just hold your iPhone up to the card reader and use Touch ID to make the purchase. If you're paying with Apple Watch, double-click the button on the side to bring up your default card, and then hold the display up to the card reader.

If you're making a purchase through an iOS app, you'll have the option to use Apple Pay when you check out.

Some merchants will ask for a PIN when you use Apple Pay. If this happens, you'll want to enter the PIN normally (through the merchant's card reader), just like you would with a card.

What if I lose my phone?

If your phone (or another device) with Apple Pay enabled ever goes missing, you can deactivate Apple Pay by placing your device in “Lost Mode” via Find My iPhone or “Removing All Cards” on www.icloud.com/. You can also temporarily prevent unauthorized Apple Pay transactions by blocking your Simple card. You can do that yourself, or give us a call at 888-248-0632 so we can temporarily block it for you.

Where can I use it?

The list of merchants currently accepting Apple Pay is varied and quickly growing in size. Apple pay is easy to use and provides great new security features—it’s totally worth checking out!

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