Samsung Pay

Samsung Pay


Can I use my Simple card with Samsung Pay?

Yup! Setting your card up with Samsung Pay is pretty straightforward:

  • To add your Simple card to Samsung Pay, download and head to the Samsung Pay app on your compatible device. Check out Samsung Pay’s set-up guide for step-by-step instructions.

  • Got Samsung Gear? Samsung has a great, detailed guide over here that tells you how to use your card on Samsung Gear.

Verifying your card

During the process of adding your card, your bank information will be verified. This step is often automatic, but you may be asked to verify with 2FA using your phone number or email address.

What if I lose my phone?

When setting up Samsung Pay on a phone or watch, you’ll be asked to create a special PIN just for Samsung Pay. That way, in the event of your phone or watch ever being stolen, no one is able to access your card details. If you ever lose your phone, Samsung’s support article on Lost and Stolen phones can be found here. You can also temporarily prevent any potential unauthorized Samsung Pay transactions to your Simple card by blocking your Simple card.

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Important! This account is for your personal use only

An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.

Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).

Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.

Actions we may take if fraud is suspected

We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.

We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:

We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

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