Block Your Card

Block Your Card



If you've lost your card or think it's been stolen, the first step is to get it blocked. This is reversible—if you find your card later, you can unblock it from the same spot you blocked it.

You will not be able to use a blocked card for purchases or ATM withdrawals, but blocking your card will not affect deposits or payments made with your account and routing numbers.

If you need a replacement card, reach out to us and we can order one for you.

Blocking your missing card

  1. Mouse over your name in the upper right corner and select Your Simple Cards. description

  2. From this page, scroll down and select Block Card. description

  3. Wait a moment.

  4. That's it! Your card is blocked. description

  1. Swipe right to pull up the navigation menu. From there, tap Account details.
  2. Select Card Management.
  3. Tap Block this card. description
  4. Enter your mobile unlock code and wait a moment.
  5. That's it! Your card is blocked. description
  1. Swipe right to pull up the navigation menu. From there, select Your Card. description
  2. Tap Block this card. description
  3. Enter your mobile unlock code and wait a moment.
  4. That's it! Your card is blocked. description

Unblocking your card

Just repeat these four steps!

What if someone else has used your card?

If you see any transactions that you didn't make dispute them. We'll help you handle the dispute and work towards replacing your card.

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