Block Your Card

Block Your Card



If you've lost your card or think it's been stolen, the first step is to get it blocked. This is reversible—if you find your card later, you can unblock it from the same spot you blocked it.

You will not be able to use a blocked card for purchases or ATM withdrawals, but blocking your card will not affect deposits or payments made with your account and routing numbers.

If you need a replacement card, reach out to us and we can order one for you.

How to block your card

  1. Mouse over your name in the upper right corner and select Your Simple Cards. description

  2. From this page, scroll down and select Block Card. description

  3. Wait a moment.

  4. That's it! Your card is blocked. description

  1. Swipe right to pull up the navigation menu. From there, tap Account details.
  2. Select Card Management.
  3. Tap Block this card. description
  4. Enter your mobile unlock code and wait a moment.
  5. That's it! Your card is blocked. description
  1. Swipe right to pull up the navigation menu. From there, select Your Card. description
  2. Tap Block this card. description
  3. Enter your mobile unlock code and wait a moment.
  4. That's it! Your card is blocked. description

How to unblock your card

Just repeat these four steps!

What if someone else has used your card?

If you see any transactions that you didn't make dispute them. We'll help you handle the dispute and work towards replacing your card.

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Important! This account is for your personal use only

An increasing number of customers are being targeted by fraud scams. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity.

Do not open an account on behalf of someone else
If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits).

Do not share your login or account information with anyone
Neither Simple nor any other legitimate institution will ever ask for your account information. If any third party requests your Simple Account login information, it is an attempt at fraud. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud.

Actions we may take if fraud is suspected

We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts.

We may freeze and close accounts
We may freeze and close accounts if fraudulent activity is suspected, including the following circumstances:

We will report fraud attempts
We are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

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