Block Your Card

Block Your Card



If you've lost your card or think it's been stolen, the first step is to get it blocked. This is reversible—if you find your card later, you can unblock it from the same spot you blocked it.

You will not be able to use a blocked card for purchases or ATM withdrawals, but blocking your card will not affect deposits or payments made with your account and routing numbers.

If you need a replacement card, reach out to us and we can order one for you.

How to block your card

  1. Mouse over your name in the upper right corner and select Your Simple Cards. description

  2. From this page, scroll down and select Block Card. description

  3. Wait a moment.

  4. That's it! Your card is blocked. description

  1. Swipe right to pull up the navigation menu. From there, tap Account details.
  2. Select Card Management.
  3. Tap Block this card. description
  4. Enter your mobile unlock code and wait a moment.
  5. That's it! Your card is blocked. description
  1. Swipe right to pull up the navigation menu. From there, select Your Card. description
  2. Tap Block this card. description
  3. Enter your mobile unlock code and wait a moment.
  4. That's it! Your card is blocked. description

How to unblock your card

Just repeat these four steps!

What if someone else has used your card?

If you see any transactions that you didn't make dispute them. We'll help you handle the dispute and work towards replacing your card.

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Important! Keep your account safe from fraud

As fraud attempts are on the rise recently — especially related to unemployment funds — help us keep your account safe by following these guidelines.

Use your Simple Account only for your own personal use. Don’t share your account with others or receive funds on behalf of third parties.

Don’t share your username or password with others. Never give out your login information. Simple will never ask you to tell us your password — if any third party makes such a request, it’s an attempt at fraud.

Don’t open an account at someone else’s request. If someone else asks you to open a Simple Account — such as a real estate company, prospective employer, or someone you met online — it is likely an attempt at fraud.

Be alert for unemployment insurance fraud. You may be violating the law and the terms of your Simple Account if you receive deposits of unemployment funds on behalf of someone else. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here.

Don’t receive funds on behalf of a third party. Keep in mind that receiving funds on behalf of a third party violates the terms and conditions of your Simple Account; in such instances, we may restrict and/or close your account and hold the funds while we await direction from enforcement agencies.

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