Getting a replacement card
It's never fun to realize that your debit card is lost, stolen, or just too worn out to function.
If you need a new card, give us a call at 888-248-0632. We'll verify your address and order your new card. Heads up: we can only send your card to a verified residential address (and we can't send it to a P.O. Box or a business address).or
With standard shipping, a new card should arrive within two weeks. If you need it quicker, you can request expedited shipping, and the new card may take as few as 3-4 business days.
Once it's activated, you'll want to update your card information with any merchants or bills that you regularly pay with your Simple card.