How do I get a new Simple card?
It's never fun to realize that your debit card is lost, stolen, or just too worn out to function. If that happens, though, we're here for you. give us a call at 888-248-0632 so we can verify your address and send you a new card.or
Heads up: we can only send your card to a verified residential address (and we can't send it to a P.O. Box or a business address).
How long does it take?
It takes a little time for a new card to be made and mailed to you:
- With standard shipping, a new card should arrive within two weeks.
- If you need it quicker, let us know; we can request expedited shipping, and it'll arrive within a few business days.
Using your new card
Once it's activated, you'll want to update your card information with any merchants or bills that you regularly pay with your Simple card.