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PIN Reset

For the most accurate info, select your account’s partner bank.

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Your partner bank is in your card number.

Check the first two digits: “40” means BBVA Compass, “48” means Bancorp. You can also sign in to Simple and check your “Account Numbers” screen.

If you’re having trouble remembering your PIN, or you’re worried that someone else might know it, you can reset it on the web or with the mobile app. You'll need your passphrase (aka password) for the activation process—so if you forgot it, use this link to reset it. If you have trouble, give us a call at 888-248-0632 so we can help.

Resetting Your PIN

  1. Mouse over your name in the upper right corner and select Your Simple Card.
  2. Scroll down and enter a new PIN. Then hit Change PIN and enter your passphrase to confirm.
  3. That’s it! Your PIN has been reset.

If you’re having trouble remembering your PIN, or you’re worried that someone else might know it, you can reset it on the web or with the mobile app. You'll need your passphrase (aka password) for the activation process—so if you forgot it, use this link to reset it. If you have trouble, give us a call at 888-248-0632 at 888-248-0632 so we can help.

Resetting Your PIN

  1. Mouse over your name in the upper right corner and select Your Simple Card.
  2. Scroll down and enter a new PIN. Then hit Change PIN.
  3. That’s it! Your PIN has been reset.

If you’re having trouble remembering your PIN, or you’re worried that someone else might know it, you can reset it on the web or with the mobile app. You'll need your passphrase (aka password) for the activation process—so if you forgot it, use this link to reset it. If you have trouble, give us a call at 888-248-0632 so we can help.

Resetting Your PIN

  1. Tap the Account icon (it’s in the bottom right corner). description
  2. Tap on Card Management.description
  3. Tap Reset PIN. description
  4. Enter your passphrase.
  5. Then enter your new PIN. description
  6. That’s it! Your PIN has been reset.

If you’re having trouble remembering your PIN, or you’re worried that someone else might know it, you can reset it on the web or with the mobile app. You'll need your passphrase (aka password) for the activation process—so if you forgot it, use this link to reset it. If you have trouble, give us a call at 888-248-0632 so we can help.

Resetting Your PIN

  1. Swipe right to pull up the navigation menu. From there, select Your Card.
  2. Tap on Your Card. description
  3. Tap Reset PIN. description
  4. Enter your passphrase.
  5. Then enter and confirm your new PIN. description
  6. That’s it! Your PIN has been reset.
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